Support
SUPPORT THAT FITS YOUR NEEDS
UNLIMITED 24/7 SUPPORT
All customers receive unlimited telephone support at a fixed price: no prepaid blocks or T&M. You can call with any issue, any time and it’s covered!
RAPID RESPONSE
We connect to your desktop to solve the problem, not just send you an email response. We’re optimized around remote access to be more flexible on scheduling work.
OPTIMIZED ACCESS
Microsoft training solutions on your schedule. Schedule project support for a few hours a week, a few hours a day, or all day. No requirement to book more time than you need.
FIVE STAR TEAM OF EXPERTS
Using self-service cloud providers has become increasingly complex. Paragon’s 5-star team of experts take the time to listen and understand the specific technology needs of your business.
PARAGON CLOUD’S GLOBAL CLOUD SOLUTIONS TEAM
No matter in what time zone you need support, we have consultants available providing global coverage.
We have 20 consultants and 4 partner organizations supporting Microsoft Cloud Solutions from 10 countries in 11 time zones and 10 states in the U.S.
United States
Canada
United Kingdom
Ireland
Germany
India
Philippines
China
Japan
Namibia
Alaska
California
Georgia
Massachusetts
Minnesota
North Carolina
New Jersey
Ohio
Ontario (CA)
Quebec (CA)
Texas
Alaska Standard Time
Pacific Standard Time
Mountain Standard Time
Central Standard Time
Eastern Standard Time
Greenwich Mean Time
Central European Time
Eastern European Time
Indian Standard Time
China Time
Japan Standard Time
“When it comes to implementing a new software system, Paragon Cloud provides the most complete package needed for smooth planning and full implementation processes. They just ‘get it’.”
Bob Fincke, Vice President of Finance
Q1 Labs
GET IN TOUCH
Focus on your business rather than on technology issues. Contact us to set up a demo.
We have global consultants serving United Kingdom, Canada, Ireland, Germany, India, Phillipines, China, Japan and Namibia and in the following USA states: Alaska, California, Georgia, Massachusetts, Minnesota, North Carolina, New Jersey, Ohio, Texas.
Unlimited Support + One Fixed Fee + Hands Off Management = Cloud Made Simple
Simplify the technology infrastructure for your business with one simple, affordable annual fee – so you can get down to business. Plain and simple.
Paragon Cloud has over 25 years of experience in taking the best of breed applications and integrating them with best of breed vertical applications.
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